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20 November 2025

Kenyan POS Rollout Checklist: From Hardware Procurement to Team Training

7 min read • By Crystal ERP Success Team

Why a structured rollout matters

Crystal ERP has helped hundreds of Kenyan retailers standardize how tills, inventory controls, and finance workflows are launched. A documented plan keeps every branch aligned and protects margins from day one.

1. Site survey & hardware plan

  • Audit existing tills, printers, barcode scanners, and network drops in each branch.
  • Reserve backup power (UPS) for high-volume stores in Nairobi CBD where outages can spike.
  • Order Crystal ERP-approved hardware kits and schedule deliveries 48 hours before installation.

2. Data & compliance preparation

  • Consolidate inventory masters and supplier price lists into a single spreadsheet.
  • Map ETIMS and VAT settings per outlet; confirm tax groups and exempt codes.
  • Configure payment channels (Mpesa, card, cash) with Crystal ERP reconciliation templates.

3. Training & go-live support

  • Run role-based sessions: cashiers, supervisors, finance, and IT each get tailored agendas.
  • Simulate end-of-day processes, stock adjustments, and Mpesa balancing before launch.
  • Keep the Crystal ERP success hotline on WhatsApp handy for the first trading week.

Need a rollout partner? Our Nairobi team handles blueprinting, hardware logistics, and hypercare in as little as five days.

What’s next?

  • Download the printable checklist (coming soon).
  • Explore our Feature Map to see automation opportunities.
  • Ready to modernize? Book a demo.