Customer-first rollouts
Implementation engineers co-create blueprints with your finance, HR, and retail leads. Every switch-over includes data validation, playbook training, and on-site go-live assistance.
Our story
We build mission-critical software for African commerce.
Crystal ERP blends two decades of POS experience with a cloud-native ERP approach so Kenyan businesses can modernize without sacrificing reliability.
Mission
Digitize every workflow that powers Kenyan entrepreneurs.
From the first till in Nairobi CBD to franchise rollouts across the region, our mandate is simple: bring clarity, speed, and insight to the frontline teams that keep the economy moving.
Local innovation
Our Nairobi product lab ships localized compliance, Mpesa integrations, and industry accelerators informed by Kenyan operators—not generic global specs.
Snapshot
Crystal ERP by the numbers.
Thousands of daily transactions and support hours keep shaping our roadmap.
244+
Clients
521
Projects
5,463
Support hours
15
Experts
Leadership
A multidisciplinary team of product operators.
Our founders span retail operations, finance, and product engineering—ensuring the platform speaks your language.
Operations Office
Seasoned leads partner with Kenyan retailers, wholesalers, and manufacturers to co-design resilient workflows centered on measurable ROI.
Product Office
Seasoned leads partner with Kenyan retailers, wholesalers, and manufacturers to co-design resilient workflows centered on measurable ROI.
Customer Success Office
Seasoned leads partner with Kenyan retailers, wholesalers, and manufacturers to co-design resilient workflows centered on measurable ROI.
Contact
Let's meet at our Nairobi HQ.
Book a discovery call or drop by our offices for a tailored walkthrough.
Address
The Bazaar, 10th Floor, Nairobi CBD, Kenya