Crystaline
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Our story

We build mission-critical software for African commerce.

Crystaline ERP blends two decades of POS experience with a cloud-native ERP approach so Kenyan businesses can modernize without sacrificing reliability.

Mission

Digitize every workflow that powers Kenyan entrepreneurs.

From the first till in Nairobi CBD to franchise rollouts across the region, our mandate is simple: bring clarity, speed, and insight to the frontline teams that keep the economy moving.

Customer-first rollouts

Implementation engineers co-create blueprints with your finance, HR, and retail leads. Every switch-over includes data validation, playbook training, and on-site go-live assistance.

Local innovation

Our Nairobi product lab ships localized compliance, Mpesa integrations, and industry accelerators informed by Kenyan operators—not generic global specs.

Core pillars

Full-stack ERP for retail and services.

Every module shares the same dataset so you can trust numbers, accelerate approvals, and adapt faster.

Unified Inventory

Track stock levels, transfers, breakages, and supplier deliveries in real time with automated alerts and batch controls.

Finance & Tax Control

Get instant P&Ls, VAT-ready tax reports, multi-currency banking, and spend approvals that sync with your accountant’s workflow.

People & Payroll

Manage rosters, performance reviews, payroll, and compliance from the same dashboard your HR team already lives in.

Advanced Reporting

Surface KPIs across devices with pixel-perfect dashboards, scheduled email digests, and embedded analytics for every department.

Automation tracks

Switch on only what you need—scale when ready.

Mix and match automation packs that plug into your current stack via REST or file-based integrations.

Real-time inventory intelligence

  • SKU, batch, and serial tracking with reorder automation
  • Supplier scorecards with landed-cost calculations
  • Omnichannel catalog sync across web, POS, and marketplaces

Finance, tax, and compliance

  • Automated journal entries and expense workflows
  • VAT and ETIMS-ready reporting with audit trails
  • Bank feeds, Mpesa reconciliation, and treasury dashboards

People and productivity

  • Attendance, rostering, and biometric-ready timesheets
  • Performance reviews linked to goals and incentives
  • Learning modules and SOP acknowledgements

Executive intelligence

  • Drag-and-drop dashboards with device-aware layout
  • Scheduled KPI digests for email and WhatsApp
  • Embedded analytics via secure, sharable links

Onboarding

Launch in as little as three days.

Our success engineers follow a proven three-phase playbook.

Step 1

Blueprint & migration

We map your current workflows, cleanse data, and import inventory, price lists, and HR records.

Step 2

Configuration & training

Crystaline ERP specialists tailor roles, automations, and dashboards while coaching your champions.

Step 3

Go-live & optimization

Hands-on hypercare plus quarterly business reviews keep new features aligned with growth.

What's included

Every deployment ships with

Full-stack coverage from hardware provisioning to stakeholder reporting.

POS terminals, printers, and mobile kits sourced and configured to your network.

Hybrid storage with automated cloud backups and offline continuity.

Role-based security, MFA, and audit logs that satisfy franchise standards.

Unlimited analytics views plus executive scorecards tailored to your KPIs.

Integrations

Connect Crystaline ERP to the rest of your stack.

Open APIs, pre-built connectors, and secure webhooks keep your finance, ecommerce, and fulfillment flows in sync.

Mpesa & Payments

Secure connectors for mpesa & payments with rate limits, sandbox access, and dedicated monitoring dashboards.

Accounting

Secure connectors for accounting with rate limits, sandbox access, and dedicated monitoring dashboards.

Ecommerce & Marketplaces

Secure connectors for ecommerce & marketplaces with rate limits, sandbox access, and dedicated monitoring dashboards.

Leadership

Built by operators who understand Kenyan commerce.

Our leadership team combines decades of retail operations, software engineering, and customer success experience across East Africa.

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Sammy Kinyua

Senior Director & Founder

Over 15 years of experience in the IT field. Holds a degree in business management from Kenyatta University and a diploma in computer science. Pioneered Crystaline ERP's vision to modernize African commerce.

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Nahashon Gathai

CEO & Director

8+ years of leadership experience. Former CEO at Collection Africa Ltd, Senior Auditor at Ernst & Young, and Group Finance Manager at Swivel Group. Certified Information Systems Auditor (CISA) and CPA-K.

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Timothy Ndegwa

Marketing Manager & Director

IT specialist with 7+ years of experience. Served as General Manager at Sajsoft for three years. Has installed and managed IT platforms for dozens of Kenyan businesses including Crystaline ERP deployments.

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Joseph Moshi

Chief Technology Officer

Leads Crystaline ERP's engineering strategy, platform reliability, and product architecture. Focused on scalable systems, secure integrations, and delivery practices that keep mission- critical retail and finance workflows running smoothly.